PRE-REQUISITES

Students must have the following:

1. Possess a current and unrestricted Australian learners permit or driver’s licence.
2. An active and working email address/account.
3. Photo ID to confirm your identity is required on your training day. 
4. Appropriate clothing and footwear. Closed-toe shoes are a must.

It is recommended that participants are 18 years of age; however, participants 16 years or older can undertake this course.

RECOMMENDATIONS.

Before you enrol into this course, you may wish to check out the student administration section of this website for the terms and conditions you are bound by when you enrol on one of our courses. The information within this section will highlight any expectations we will have from you and provide you with a clear understanding of your required commitment to your enrolled course. To access the student administration portal, simply click here: Student Administration.

To access your enrolment forms terms and conditions, simply click here: Enrolment Terms and Conditions.

The training offered by Intelligent Training Solutions provides you with the skills, knowledge, and confidence to become a better, safer driver. Intelligent Training Solutions accepts no responsibility for the subsequent actions of participants.

On-road driver training involves moderate physical activity and contains a level of risk as you will be dealing with members of the public while driving on public roads. Intelligent Training Solutions makes every effort to maintain a safe learning environment, up to and including providing dual controls vehicles if requested by you. Intelligent Training Solutions does not accept any responsibility for any harm suffered by you as a result of your participation in the course. If you have any special needs (including those in relation to Language, Literacy or Numeracy), a relevant disability or condition, or any other concerns, you should raise these prior to enrolment.

Driven by research and our unique industry experience, your course will include:

• The emerging importance of driver psychology
• The latest information on driver distraction
• The connection between ECO driving and reduced crash rates
• The latest information on fatigue management
• Road rule updates
• Defensive and best practice driving strategies

The enrolment fee for this course is $450 per person.

Once you have completed your enrolment form and it has been successfully submitted and received by our office, the following process is applied:

STEP 1)

You will receive a confirmation text message (SMS) from our office informing you that we have received your enrolment form and are about to process it.
NOTE: This text message may take between 1 to 12 hours to arrive as this message is only sent once our team have your enrolment form in their hands.

STEP 2)

During this step, you will receive between one or two emails from our enrolments team. These emails may include:

• A welcome letter containing information about your course, your trainer’s contact details, the location your training will take place, the time your training will commence, and any other important information relevant to your course.
  
• A tax invoice and/or receipt; and finally

NOTE: It may take anywhere between 1 – 24 hours for our emails to arrive in your inbox during this stage. Please remember to check the spam or junk folders.

STEP 3)

During the third and final step in our enrolment process, you receive a final text message (SMS) from our enrolments team confirming that your enrolment has been processed in full. This text message will contain a list of the emails that we have sent you.

IMPORTANT: IF YOU DO NOT RECEIVE THE EMAILS MENTIONED IN YOUR FINAL TEXT MESSAGE, YOU MUST CONTACT OUR OFFICE.

Student support is a cornerstone of our organisation. Whether you are a full-time, part-time or blended delivery student, you will always have access to your course trainers or student support officers. How you engage in our services (daily, once a week or in blocks) is up to you.

Intelligent Training Solutions can provide you with scheduled or flexible student support sessions. Support for this course is available in the following formats and times:

PLEASE NOTE: Responses to email support requests will occur during the times stated above; however, responses may be delayed up to 24 hours. If your support enquiry is urgent, we recommend calling us.

Intelligent Training Solutions started as a workplace training organisation, delivering courses directly to clients at their own locations throughout Australia. Today on-site course delivery remains a strength of ours when it comes to helping businesses, large or small, find solutions to their own compliance or employment and training needs.

In Victoria, the Intelligent Training Solutions Training Centre delivers all public courses from Unit 74, 2 Cobham Street, Reservoir, Victoria 3073.

During this course, students will be assessed on their driving, once at the beginning of the course and again at the end of their course.

As this course is non-accredited, there is no pass/fail grade.

• You have the right to complain about the performance of our administration services, trainers or assessors.
• You have the right to appeal the assessment decision made by our trainers. Please refer to our appeals policy in this website’s student administration section.
• You can view our complaints and appeals policies by visiting the student administration section of this website.

Intelligent Training Solutions will provide you with all the required resources and texts on the day of your course.

Once you have successfully completed this course’s requirements, you will receive a PDF Certificate of Completion sent directly to your email.

NOTE: A printed Certificate can also be ordered at the time of enrolment or after the completion of your course via our online store. 

We have a general set of terms and conditions, which can be viewed here: ENROLMENT TERMS AND CONDITIONS.

To summarise our cancellation and refund terms and conditions, in short, We are unable to refund monies for students who do not turn up for class. Course fees will not be refunded for cancellations received within four working days of your course commencement date. The reason for this is that Intelligent Training Solutions has already secured the required trainers, training vehicles, course resources and printed materials for your attendance on the course; therefore, your enrolment has been taken into account during this preparation stage so course fees WILL NOT be refunded.

Any student who enrols in a course less than eight days from the proposed course commencement date will not receive a refund in accordance with Clause 4.3.

PLEASE decide carefully when enrolling in a course with less than eight days between your enrolment and the commencement of the course. Intelligent Training Solutions does not have a cooling-off period for this course. Once your enrolment is processed, all payments made are non-refundable.

NOTE: WITHDRAWING FROM THE COURSE AT THIS STAGE WILL RESULT IN A VACANT POSITION WITHIN THE COURSE AND WILL DEPRIVE INTELLIGENT TRAINING SOLUTIONS AND THE COURSE OF THE REVENUE IT WOULD PROVIDE. 

Click the link above to view our full list of terms and conditions.

Many defensive driving schools throughout Australia are conducted by small businesses or driving schools that provide you with a value-added service. Their claim that an on-road course is better than an off-road course or vice versa is generally based on their business infrastructure, skills, knowledge, and abilities. The fact is that both types of courses, on-road and off-road, have an educational value and the determination on which course is right for you depends on your circumstances and individual requirements.

With over 25 years in the road transport driver training industry, Intelligent Training Solutions is one of the few course providers that is accredited as a Registered Training Organisation (RTO). All our professionally qualified instructors all hold a current vocational education and training/teaching qualification as well as specific Certificate IV in Transport & Logistics (Road Transport) driver trainer qualifications. Best of all, we deliver defensive driver courses to suit all needs ranging from one-on-one (on-road) courses to traditional on-track courses.