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ASSISTING CLIENTS WITH MEDICATION

RECOMMENDED FOR PROFESSIONAL DEVELOPMENT

Verification of Competence (VOC) Course

TRAINING IN ASSISTING CLIENTS WITH MEDICATION

VERIFICATION OF COMPETENCE (VOC) COURSE

NOW AVAILABLE AS ONLINE TRAINING!

$65

ENROLMENT FEE

ONLINE (AUSTRALIA WIDE)

RESERVOIR (VICTORIA)

LOCATION

ONLINE TRAINING OR
FACE-TO-FACE

DELIVERY METHOD

2 hrs

STUDENT TIME INVESTMENT

ABOUT THIS COURSE

This course is suitable for those working with disabled people within the disability services industry or healthcare sector. Our Assisting Clients with Medication training course provides participants with the skills and essential knowledge in interpreting medications and understanding the ways in which they can be taken. This course covers a wide variety of topics, including but not limited to medication laws, roles and responsibilities, duty of care, client assessment, documentation, client communication, assessing your environment, administering medications, understanding medications, delivery methods, medication incidents and much more. 

Medications are the most common form of treatment, and when used well, medications yield the most significant impact on health; however, medications are also responsible for more errors than any other part of health care; therefore, this course has been designed for support workers to revise the core skills and essential knowledge needed to assist their clients with their medication successfully. 

This course consists of theory and practical components and is delivered and assessed by experienced accredited nurses and industry personnel who enjoy sharing their experiences and knowledge with you.

At the end of the course, participants are assessed and will be provided with a Certificate of Completion (Verification of Competence Certificate).  

CPR First Aid Training Concept

Corporate or Group courses are conducted on-demand at our Reservoir training venue or at your location. Call us today; we are confident we can find a suitable time for you or your team.

ONLINE TRAINING COURSES AVAILABLE 24/7.
CORPORATE OR GROUP BOOKINGS ARE AVAILABLE ON REQUEST MONDAY THROUGH SATURDAY

ENROL IN AN ASSISTING CLIENTS WITH

MEDICATIONS COURSE

ASSISTING CLIENTS WITH MEDICATION - DECEMBER 2024



TRAINING LOCATIONSVENUE LOCATIONCOURSE DATECOURSE DURATIONENROL HERE
ONLINE TRAINING COURSEI.T.S Learner PortalAvailable 24/72 Hours Enrol Now - $65
FACE-TO-FACE

ON-SITE DELIVERY

Group or Corporate CoursesCOURSES DELIVERED

ON DEMAND, PLEASE CALL

2 HoursCALL US ON 03 5415 0204

ASSISTING CLIENTS WITH MEDICATION - JANUARY 2025



TRAINING LOCATIONSVENUE LOCATIONCOURSE DATECOURSE DURATIONENROL HERE
ONLINE TRAINING COURSEI.T.S Learner PortalAvailable 24/72 Hours Enrol Now - $65
FACE-TO-FACE

ON-SITE DELIVERY

Group or Corporate CoursesCOURSES DELIVERED

ON DEMAND, PLEASE CALL

2 HoursCALL US ON 03 5415 0204

ASSISTING CLIENTS WITH MEDICATION - FEBRUARY 2025



TRAINING LOCATIONSVENUE LOCATIONCOURSE DATECOURSE DURATIONENROL HERE
ONLINE TRAINING COURSEI.T.S Learner PortalAvailable 24/72 Hours Enrol Now - $65
FACE-TO-FACE

ON-SITE DELIVERY

Group or Corporate CoursesCOURSES DELIVERED

ON DEMAND, PLEASE CALL

2 HoursCALL US ON 03 5415 0204

ASSISTING CLIENTS WITH MEDICATION - MARCH 2025



TRAINING LOCATIONSVENUE LOCATIONCOURSE DATECOURSE DURATIONENROL HERE
ONLINE TRAINING COURSEI.T.S Learner PortalAvailable 24/72 Hours Enrol Now - $65
FACE-TO-FACE

ON-SITE DELIVERY

Group or Corporate CoursesCOURSES DELIVERED

ON DEMAND, PLEASE CALL

2 HoursCALL US ON 03 5415 0204

ASSISTING CLIENTS WITH MEDICATION - APRIL 2025



TRAINING LOCATIONSVENUE LOCATIONCOURSE DATECOURSE DURATIONENROL HERE
ONLINE TRAINING COURSEI.T.S Learner PortalAvailable 24/72 Hours Enrol Now - $65
FACE-TO-FACE

ON-SITE DELIVERY

Group or Corporate CoursesCOURSES DELIVERED

ON DEMAND, PLEASE CALL

2 HoursCALL US ON 03 5415 0204

ASSISTING CLIENTS WITH MEDICATION - MAY 2025



TRAINING LOCATIONSVENUE LOCATIONCOURSE DATECOURSE DURATIONENROL HERE
ONLINE TRAINING COURSEI.T.S Learner PortalAvailable 24/72 Hours Enrol Now - $65
FACE-TO-FACE

ON-SITE DELIVERY

Group or Corporate CoursesCOURSES DELIVERED

ON DEMAND, PLEASE CALL

2 HoursCALL US ON 03 5415 0204

ASSISTING CLIENTS WITH MEDICATION - JUNE 2025



TRAINING LOCATIONSVENUE LOCATIONCOURSE DATECOURSE DURATIONENROL HERE
ONLINE TRAINING COURSEI.T.S Learner PortalAvailable 24/72 Hours Enrol Now - $65
FACE-TO-FACE

ON-SITE DELIVERY

Group or Corporate CoursesCOURSES DELIVERED

ON DEMAND, PLEASE CALL

2 HoursCALL US ON 03 5415 0204

ASSISTING CLIENTS WITH MEDICATION - JULY 2025



TRAINING LOCATIONSVENUE LOCATIONCOURSE DATECOURSE DURATIONENROL HERE
ONLINE TRAINING COURSEI.T.S Learner PortalAvailable 24/72 Hours Enrol Now - $65
FACE-TO-FACE

ON-SITE DELIVERY

Group or Corporate CoursesCOURSES DELIVERED

ON DEMAND, PLEASE CALL

2 HoursCALL US ON 03 5415 0204

ASSISTING CLIENTS WITH MEDICATION - AUGUST 2025



TRAINING LOCATIONSVENUE LOCATIONCOURSE DATECOURSE DURATIONENROL HERE
ONLINE TRAINING COURSEI.T.S Learner PortalAvailable 24/72 Hours Enrol Now - $65
FACE-TO-FACE

ON-SITE DELIVERY

Group or Corporate CoursesCOURSES DELIVERED

ON DEMAND, PLEASE CALL

2 HoursCALL US ON 03 5415 0204

ASSISTING CLIENTS WITH MEDICATION - SEPTEMBER 2025



TRAINING LOCATIONSVENUE LOCATIONCOURSE DATECOURSE DURATIONENROL HERE
ONLINE TRAINING COURSEI.T.S Learner PortalAvailable 24/72 Hours Enrol Now - $65
FACE-TO-FACE

ON-SITE DELIVERY

Group or Corporate CoursesCOURSES DELIVERED

ON DEMAND, PLEASE CALL

2 HoursCALL US ON 03 5415 0204

ASSISTING CLIENTS WITH MEDICATION - OCTOBER 2025



TRAINING LOCATIONSVENUE LOCATIONCOURSE DATECOURSE DURATIONENROL HERE
ONLINE TRAINING COURSEI.T.S Learner PortalAvailable 24/72 Hours Enrol Now - $65
FACE-TO-FACE

ON-SITE DELIVERY

Group or Corporate CoursesCOURSES DELIVERED

ON DEMAND, PLEASE CALL

2 HoursCALL US ON 03 5415 0204

ASSISTING CLIENTS WITH MEDICATION - NOVEMBER 2025



TRAINING LOCATIONSVENUE LOCATIONCOURSE DATECOURSE DURATIONENROL HERE
ONLINE TRAINING COURSEI.T.S Learner PortalAvailable 24/72 Hours Enrol Now - $65
FACE-TO-FACE

ON-SITE DELIVERY

Group or Corporate CoursesCOURSES DELIVERED

ON DEMAND, PLEASE CALL

2 HoursCALL US ON 03 5415 0204

ASSISTING CLIENTS WITH MEDICATION - DECEMBER 2025



TRAINING LOCATIONSVENUE LOCATIONCOURSE DATECOURSE DURATIONENROL HERE
ONLINE TRAINING COURSEI.T.S Learner PortalAvailable 24/72 Hours Enrol Now - $65
FACE-TO-FACE

ON-SITE DELIVERY

Group or Corporate CoursesCOURSES DELIVERED

ON DEMAND, PLEASE CALL

2 HoursCALL US ON 03 5415 0204

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WORKPLACE FIRST AID KIT
$135.00

Workplace First Aid Kit

SURVIVAL VEHICLE FIRST AID KIT
$129.00

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SPECIFIC COURSE INFORMATION

For more information and detail on this course and on how Intelligent Training Solutions intends to deliver this course to you, please click on any heading below to expand the content. 

COURSE DURATION

STUDENT INVESTMENT: Either Face-to-Face (Group Training) or Online Training: 2 hrs* 

KEY INFORMATION

Licensing, legislative and certification requirements can vary between states, territories and industry sectors. We strongly recommend that you check with your employer, industry association, or regulator for any additional requirements that may apply to your job role.

*For those participating in our online course, the recorded webinar and associated quiz will take a maximum of 2 hours to complete. If you intend to complete this training as part of a corporate group, please allow up to 2.5 hours to complete the training.

PRE-REQUISITES & COURSE ELIGIBILITY CRITERIA

PRE-REQUISITES

ONLINE COURSE PARTICIPANTS FACE-TO-FACE COURSE PARTICIPANTS
  • An active email account.
  • A computer or laptop with internet access.
  • An installed Internet browser such as Google Chrome, Mozilla Firefox, Safari, or Internet Explorer.
  • Working pen.
  • An active email account.
  • Photo ID to confirm your identity on the day of your training.

 

COURSE ELIGIBILITY CRITERIA

This course suits anyone working as a disability support worker in the disability services sector and in the healthcare industry. 

Participants should have basic Language, Literacy and Numeracy skills, and have the physical ability to support their clients.  This course does not mandate any entry requirements; however, industry consultation has recommended that a participant’s LLN ACSF performance indicators should be at a level 2 for this course. If you are unsure about your LLN level, please contact our office, and we will be more than happy to assist you. 

 

RECOMMENDATIONS.

Before enrolling in this course, you may want to check out the student administration section of this website for the terms and conditions you are bound by when you enroll in one of our courses. The information within this section will highlight any expectations we will have from you and provide you with a clear understanding of your required commitment to your enrolled course.

To access your enrolment terms and conditions, simply click here: Enrolment Terms and Conditions.

To access the student administration portal, simply click here: Student Administration.

Training within the health or disability services industry can involve moderate physical activity, including kneeling and bending. Intelligent Training Solutions does not accept any responsibility for any harm you suffered due to your participation in the course. If you have any special needs (including those concerning Language, Literacy or Numeracy), a relevant disability or condition, or any other concerns, you should raise these before enrolment.

COURSE OUTLINES

Even though any type of training in workplace safety is a serious matter, we pride ourselves on our energic, practical and engaging format that simulates real working scenarios. Our courses contain a lot of valuable content to ensure participants remain engaged rather than listening to war stories of the trainer’s past experiences. Unlike many other providers, our trainers are highly qualified and accredited nurses and industry personnel and are all currently working in their fields. Our standards for trainers are high to ensure that the information you receive during this course is current, practical, and not just taught by anybody holding the accreditation. We believe in providing highly qualified trainers with real and current industry experience.

As a brief overview, the following list of topics is taught and assessed throughout this course. 

 

TOPICS ROW 1TOPICS ROW 2TOPICS ROW 3TOPICS ROW 4TOPICS ROW 5
MEDICATION LAWSROLES & RESPONSIBILITIESDUTY OF CAREASSISTANCE PREPARATION CLIENT ASSESSMENT
ASSISTING CLIENTS WITH SELF-MEDICATIONSEVEN RIGHTS OF MEDICATIONASSESSING THE ENVIRONMENTCLIENT COMMUNICATIONCHECKING AND COMLETING DOCUMENTATION
INFECTION CONTROLSUPERVISE AND RECORDSTORAGE, SAFETY AND SECURITYCLEANING, HANDLING WASTE, UNUSED MEDICATIONSCOMMON MEDICATIONS
UNWANTED EFFECTS, SEVERE REACTIONS, CONTRAINDICATIONS METHODS OF DELIVERY (ORAL, SKIN MEDS ETC...)MEDICATION INCIDENTSMEDICATION ERRORSCONTAMINATED MEDICATIONS

COURSE FEES

The enrolment fee for this course is $65 per person.

Minimum participant numbers will apply for Group or Corporate courses conducted at Reservoir or On-site at your location. Not applicable for online training.

COURSE VALIDATION PERIOD - REFRESHER TRAINING

THIS VERIFICATION OF COMPETENCE (VOC) CERTIFICATION IS VALID FOR: 1 YEAR *

*It is important to note that the 1-year validation period of this VOC course is industry-based and not established by a Government regulation or Standard. We strongly recommend checking with your employer to ensure that you meet their internal policies and procedures.

OUR ENROLMENT PROCESS

Once you have completed your enrolment form online and made payment, the following process is applied:

STEP 1: You will receive two automated emails from our website. These emails include:

  • We will send you a welcome letter containing information about your course, how to access your online training, and your trainer’s contact details should you wish to contact them for any additional information.
  • Acknowledgment of payment via a receipt.

Please remember to check the spam or junk folders.

STEP 2: 24 to 48 hours from enrolment (during business hours) you receive a TAX Receipt from our enrolments team. 

IMPORTANT NOTE: IF YOU DO NOT RECEIVE THE EMAILS MENTIONED HERE, YOU MUST CONTACT OUR OFFICE.

 

STUDENT SUPPORT

Student support is a cornerstone of our organisation. Whether you are a full-time, part-time or blended delivery student, you will always have access to your course trainers or student support officers. How you engage in our services (daily, once a week or in blocks) is up to you.

Intelligent Training Solutions can provide you with scheduled or flexible student support sessions. Support for this course is available in the following formats and times:

 

TYPE OF SUPPORT AVAILABLEDAYS AVAILABLETIMES AVAILABLE
PHONE SUPPORTMON, TUE, WED, THU, FRI8.45am to 4.45pm
EMAIL SUPPORTMON, TUE, WED, THU, FRI8.45am to 4.45pm
LIVE VIDEO CHATMON, TUE, WED, THU, FRI8.45am to 4.45pm
FACE TO FACEMON, TUE, WED, THU, FRI8.45am to 4.45pm
AFTER HOURSMON, TUE, WED, THU, FRI, SATBY APPOINTMENT

 

PLEASE NOTE: Responses to email support requests will occur during the times stated above; however, responses may be delayed up to 24 hours. If your support enquiry is urgent, we recommend calling us.

DELIVERY LOCATIONS

For those participating in this course Online, you can do this from the comfort of your own home, workplace, or any other location that seems suitable.

For those participating in a Group or Corporate session, the delivery of this course will can take place at the Intelligent Training Solutions Training Centre, located at Unit 74, 2 Cobham Street, Reservoir, Victoria 3073 or on-site at your place of employment. Please check with your employer to see which location you should attend.

 

ASSESSMENT INFORMATION

This course is formally assessed. The assessment will be based on competency-based training (CBT) principles. A successful outcome for this course will be determined by a range of different methods, including:

  • An online or written submission of work. (Questions & Answers)

COURSE, EMPLOYMENT AND SOCIAL PATHWAYS

EDUCATIONAL PATHWAYS

Participants wishing to continue with their professional development can view our range of disability support VOC courses by clicking: Disability and Aged Care VOC Courses

RECOGNITION OF PRIOR LEARNING (RPL)

There is no Recognition of Prior Learning (RPL) for this course.

YOUR RIGHTS AS A STUDENT

  • You have the right to complain about the performance of our administration services, trainers or assessors.
  • You have the right to appeal the assessment decision made by our trainers. Please refer to our appeals policy in this website’s student administration section.
  • You can view our complaints and appeals policies by visiting the student administration section of this website.

RESOURCES AND TEXTBOOKS

Intelligent Training Solutions will provide you with all the required resources and texts on the day of your course.

CERTIFICATE OF COMPLETION - VERIFICATION OF COMPETENCE (VOC)

Once you have completed and passed this course, you will be issued a Verification of Competence Certificate within minutes of completing the assessment. Your Certificate will list that you were formally assessed against the Assisting Clients with Medications course, together with the list of topics taught during the course.

PLEASE NOTE: Certificates are sent automatically via our website upon completion of your assessment. Please check your SPAM or JUNK email folders if you do not receive your Certificate within 10 minutes of your course completion. 

CANCELLATION POLICY

We have a general set of terms and conditions, which can be viewed here: ENROLMENT TERMS AND CONDITIONS.

Summary for ONLINE course participants

To summarise our cancellation and refund terms and conditions, we will not refund money once you have enrolled in this course. Students must decide carefully when enrolling in an online course. Intelligent Training Solutions does not have a cooling-off period for this course. Once your enrolment is submitted and payment is made, the enrolment fee will be non-refundable.

Click the link above to view our complete list of terms and conditions.

FREQUENTLY ASKED QUESTIONS (FAQs)

Here are a few of our most frequently asked questions on this course; please click on any questions below to expand the content. 

WHAT IS INVOLVED WITH THE 2HR IN-CLASS (FACE-TO-FACE) TRAINING SESSION?

The face-to-face training session is a fun, interactive, hands-on session that covers all the practical and theory elements of the Assisting Clients with Medication course. Information is presented to you in a conversational delivery approach, with lots of real-world scenarios, enhanced video, modern presentations and, most importantly, a direct focus on practical, easy-to-implement approaches and techniques.

GROUP BOOKINGS

PRIVATE & CORPORATE BOOKINGS ARE AVAILABLE ONSITE

Onsite training is a convenient and flexible training solution for your workplace or community group.

Intelligent Training Solutions brings the training to you wherever and whenever you need it, with onsite delivery available six days a week for 50 weeks of the year!

LIVE STUDENT FEEDBACK FROM GOOGLE

We strongly recommend checking out the reviews past students have left us on Google. We believe that live reviews and ratings speak volumes compared to the static snippets of favourable reviews most other training providers put on their websites. Below is a live feed from our Google reviews. This is an unfiltered feed. The reviews listed below are from students of every course we deliver. If you wish to find a specific review on a course you are interested in, you may need to look through the list. 🙂

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