HLTAID011 PROVIDE FIRST AID (*was HLTAID003)

DELIVERY OPTIONS:  (BLENDED DELIVERY – PERSONAL STUDY REQUIRED) |  (FACE TO FACE – NO PERSONAL STUDY) |  (ONSITE / WORKPLACE DELIVERY)
COURSE OPTIONS: 1 DAY (BLENDED COURSE) | 2 DAY (FACE 2 FACE)

This course is suitable for those in workplaces and members of the public who would like a comprehensive first aid course. This course was previously known as Senior First Aid, Workplace Level 2 and Apply First Aid.

Knowing what to do in the first few minutes following an accident can be the difference between life and death. This nationally accredited certificate provides you with practical skills and knowledge combined with the confidence to provide initial emergency care in accordance with approved first aid principles that only a course with a comprehensive face to face component can offer.

Our course incorporates a number of realistic classroom simulations aimed at preparing you to deal with first aid situations with a practical real-world approach to first aid. Our most popular course by far is our blended delivery course which combines online self-paced learning with face to face classroom training.

Our blended delivery course ensures that all the practical hands-on elements of first aid, together with all the critical life-saving components of first aid such as using an AED, performing CPR or dealing with serious injuries, are taught by qualified trainers in a face to face environment. As for the non-life-threatening elements of the course, this material is taught to you via our student portal using a combination of presentations and video-enhanced materials. 

The HLTAID011 Provide First Aid course is considered the industry standard in first aid training and is suitable for anybody requiring a Level II or workplace first aid certificate for use in the workplace, home and sport or recreational groups. This certification is nationally recognised and acknowledged throughout Australia.

COURSE SUBJECTS (UNITS OF COMPETENCY)

On successful completion of this course, you will be issued a Statement of Attainment. The following nationally accredited unit of competency are included in this course:

ENROLMENT | DELIVERY OPTIONS

The following enrolment options are available to you when it comes to participating in this wonderful accredited courses. If you are unsure which option may be best for you then please contact our office. We are always happy to help.

• 1-DAY | BLENDED DELIVERY COURSE
• 2-DAY | FULL-TIME COURSE
• ONSITE DELIVERY | PRIVATE OR CORPORATE COURSES

BLENDED DELIVERY COURSE

Our blended delivery format is by far our most popular option for both our public and corporate first aid courses. Blended delivery courses involve a self-paced study component that can be completed either online or via a traditional workbook* and a classroom (face to face) session.

EXPECTED DURATION: PERSONAL STUDY: 1 TO 8 HOURS* | IN-CLASS SESSION: 6.5 TO 7.5 HOURS*

* The time required to complete the personal study component will vary between students and depends on a student prior experience and knowledge with first aid. If you have never undertaken a first aid course before, you can expect to need the 8 hours, however, if you have previous knowledge and experience, you may be able to complete the personal study component in as little a 1 hour. * The actual classroom delivery time will vary depending on course numbers and participant discussions. We expect that your classroom session will only take 6.5 hours to complete, however, we ask that each student allow the maximum of 7.5-hours in their schedules, just in case.

FREQUENTLY ASKED QUESTIONS

WHY DOES THIS COURSE HAVE A SELF-PACED STUDY COMPONENT?

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Most people who are looking for a first-aid certificate are unaware that this nationally accredited course which has been written by the Community Services & Health Industry Skills Council for the Department of Education and Training has in fact been written as an 18-hour course! Source: Click Here

NO training provider in Australia should delivery this course in one day without a personal study component. Think about it, how do you fit 18 hours of information into 6.5 hours?

For this reason that we have developed an interactive, informative and enjoyable online personal study component split into 9 topics that allows you to complete all the non-practical, yet important components of your first aid course in your own time at home or at work. Our online component contains video, animated video and presentations that guide you through each topic. Once you have completed the learning materials for each topic you will then be asked to complete a small quiz to confirm what you have just learnt. NOTE: Each of the nine topics has a quiz. The number of questions in a quiz varies between 6 to 16 questions depending on the topic. [/expand]

 

WHAT IF I AM NOT CONFIDENT ON A COMPUTER?

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For those who are not confident on a computer or do not wish to complete the personal study component online, Intelligent Training Solutions has a more traditional approach available to you. Every enrolled student will be given a PDF download of the first aid course student learner guide and student assessment for free. To complete the personal study component, simply print the student assessment and write down your answers. Once you have answered all the questions, you can submit your assessment to your trainer on the day of your practical session or mail your completed assessment to the mailing address we will provide you in your welcome letter.[/expand]

 

WHAT IF I DON'T HAVE A COMPUTER, PRINTER OR INTERNET?

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Never fear, if you don't have access to a computer, printer or the internet we have you covered. For the small amount of $26.95, Intelligent Training Solutions can send you a printed first aid learner guide with student assessment that you can complete. Best of all, you get to keep the learner guide, we just need the completed student assessment.[/expand]

 

WHAT IS INVOLVED WITH THE FACE TO FACE TRAINING SESSION?

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The face to face or classroom training sessions are delivered at our various training locations as listed throughout this webpage and can also be delivered to your workplace or community group onsite at your location.

The face to face training session is fun, interactive, hands-on sessions which covers all the practical and life-saving elements of the first aid course. Information is presented to you in a conversational delivery approach, with lots of real-world scenarios, enhanced video, modern presentations and, most importantly, with a direct focus on practical, easy to implement approaches and techniques to first aid.[/expand]

TWO DAY COURSES

A two-day first aid course represents a traditional approach to first aid training whereby all the training, learning and assessment is conducted face to face in a classroom environment. Our two-day format is well suited to group and corporate courses where fine detail and the ability to ask specific industry-related first aid questions are of high importance. A two-day course is recommended for those participants who have never completed a first aid course before such as secondary school students, or those workplaces who are considered to be working in a high-risk industry or environment.

EXPECTED DURATION: IN-CLASS SESSION: 12 TO 14 HOURS* - NO PERSONAL STUDY REQUIRED.

* The actual classroom delivery time will vary depending on course numbers and participant discussions. We expect that your classroom session will only take 12 hours to complete, 6 hours each day, however, we ask that each student allow the maximum of 14-hours in their schedules, just in case.

FREQUENTLY ASKED QUESTIONS

WHAT ARE SOME OF THE BENEFITS OF ARRANGING A TWO DAY COURSE?

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There are many advantages for those participating in a two-day first aid course, far too many to mention all here, instead, we will provide you with the two most commonly seen advantages for your workplace, school or community group.

1. Most people who are looking for a first-aid certificate are unaware that this nationally accredited course which has been written by the Community Services & Health Industry Skills Council for the Department of Education and Training has in fact been written as an 18-hour course! Source: Click Here The lure of a 1-day course may seem convenient and time-saving to many workplaces, schools or HSE managers, and in many situations, managed properly, a 1-day blended course certainly has an advantage over your time and budget, however, what many workplaces or HSE managers are unaware off is that even a 1-day course has a personal study component which needs to be completed before a certification can be issued to a participant. It is important to know that personal study components purely exist to replace the traditional 'second' day of face to face training.The problem is that managed incorrectly, many workplaces and schools find themselves having paid for staff, students or individuals to complete their first aid training only to find out that the minority or majority of there group won't be issued with a first aid certification simply due to the fact that they haven't completed their personal study component. In most cases, a workplace or manager only identifies this problem during a WorkSafe audit, when applying for a workplace tender or when a teacher prepares their student's final report cards.

   If you are intending to select a blended delivery course or need to flexibility and financial benefit of a blended delivery course, never fear, the Intelligent Training Solutions team will aim to keep you on track with weekly or fortnight reports and updates on your team's progress, however, we cannot control your staff or student movements or their availability to complete their required personal study component. The same goes for your workplace's workload or schedule. If in doubt, we recommend considering a two-day first aid course, that way, providing you team show up, you can guarantee that your staff or students will be provided with all the information required and be given the space and time on their course to complete all their required theory and practical components while under the supervision of our qualified trainers.

    

   REMEMBER: NO training provider in Australia should delivery this course in one day without a personal study component. Think about it, how do you fit 18 hours of information into 6.5 hours?

2. The second most common benefit is one experienced rather than seen. Two-day courses are great for those participants who have never completed a first aid course before such as students within a secondary school or for those workplaces who operate in what is considered a high-risk industry or environment.As previously mentioned, two-day courses allow our trainers to expand on information and practical demonstrations. These courses allow trainers to actively promote classroom discussion, drawing out questions that would normally be left un-asked in a 1-day course, which in turn allows our trainers to provide participants with specific first aid response or practices to their general needs to industry requirements.Two-day courses also allow our trainers the flexibility to work with a group, customising the information or delivery approach to suit individual or group needs. This allows us to focus or repeat sections of information over the two day period that the group or your workplace find important.

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CAN AN INDIVIDUAL MEMBERS OF THE PUBLIC ENROL INTO A TWO-DAY COURSE?

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In short, the answer is yes, however, the problem most members of the public face is the availability of a public two-day course. The 1-day blended delivery course is by far the most popular type of public course. We here at Intelligent Training Solutions are more than happy to arrange a two-day course for any group, public or private, providing that the minimum number of 4 students is achieved.

If you do not have 4 people to form your own group but would still like to attend a two-day course, please give our office a call so that we can add your name to a waiting list.

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THIS COURSE IS AVAILABLE FOR DELIVERY ONSITE

Onsite training is a convenient and flexible training solution for your workplace or community group.

Intelligent Training Solutions brings the training to you wherever and whenever you need it with onsite delivery available 6 days a week for 50 weeks of the year!

ENQUIRY NOW

STUDENT SUPPORT

Student support is a cornerstone of our organisation. Regardless if you are a full time, part-time or blended delivery student, you will always have access to your course trainers or support officers. Whether you wish to engage our services on a daily basis, once a week or in blocks is up to you. We have scheduled student support times as well as an ability to generate a support service at any time via our website. Support for this qualification is available in the following formats and times:

*NOTE: Responses to email support requests will occur during the times stated above, however, responses may be delayed up to 24 hours. If your support enquiry is urgent we recommend calling us.

BEFORE YOU ENROL

Before you enrol into this course you may wish to check out our student administration portal or the terms and conditions you are bound by when you enrol into one of our courses. The information found within these two areas will highlight any expectations we will have from you and provide you with a clear understanding of your required commitment to your enrolled course. To access the student administration portal, simply click here: Student Administration. At access your enrolment forms terms and conditions relevant to this course, simply click here: Enrolment Terms and Conditions

VICTORIAN COURSE FEES FOR 2021

HOW TO ENROL INTO THIS COURSE

If you would like to enrol into this course you must complete a I.T.S enrolment form. To enrol, simply search through the table below. All our public courses for the 2021 year are listed in month order. Once you have located the month and location that suits you, simply click the ‘Enrol Now’ button that corresponds with the course you wish to enrol in.

If you are unable to complete our enrolment form online, you can request a PDF enrolment form to be sent to your email address by contacting our office, alternatively, you can also visit us at our training centre or call us and speak with our administration staff during business hours. One of our friendly staff will be happy to walk you through the online enrolment process.

OUR ENROLMENT PROCESS

Once you have completed your enrolment form and it has been successfully submitted and received by our office, the following process is applied:

STEP 1)

You will receive a confirmation text message (SMS) from our office informing you that we have received your enrolment form.
NOTE: This text message may take between 1 to 12 hours to arrive as this message is only sent once our team have your enrolment form in their hands.

STEP 2)

During this phase in our enrolment process, you will receive anywhere between two or three emails from our enrolment (administration) team. These emails may include:

• A welcome letter which contains information and instructions on how to access your course, together with your trainer’s contact details, the location your training will take place, the time your training will commence and any other important information that is relevant to your course.
  
• A tax invoice and/or receipt; and finally
  
• An email containing information on your USI

NOTE: It may take anywhere between 1 – 24 hours for our emails to arrive in your inbox during this stage. Please remember to check the spam or junk folders.

STEP 3)

During the third and final step in our enrolment process, you receive a final text message (SMS) from our enrolment (administration) team. This text message will confirm that your enrolment has been processed by our team and will list any or all emails that we have sent you.

IMPORTANT NOTE: IF YOU DO NOT RECEIVE THE EMAILS MENTIONED IN YOUR FINAL TEXT MESSAGE YOU MUST CONTACT OUR OFFICE.

VALUE ADDED ITEMS

Once you have successfully completed the requirements of this course you will receive the following items as part of your certification:

We will also add you to our register to receive FREE reminders that your CPR or First Aid certificates are about to expiry. This is a free service offered by Intelligent Training Solutions to assist you to stay up-to-date and current with your first aid certification.

TESTIMONIALS, GOOGLE REVIEWS AND RATINGS

Check out what our students and clients have to say about us, but please don’t let this assortment of static images sway you, we strongly recommend checking our Google and Facebook reviews live from the Google and Facebook sites. To help you do this, we have includes the links below.

Our Google Rating and Reviews: LIVE GOOGLE REVIEWS

Our Facebook Page: ITS FACEBOOK PAGE

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OUR TRAINING VENUE LOCATIONS

Intelligent Training Solutions started life as a workplace training organisation, delivering courses directly to clients at their own locations. Today onsite course delivery remains a strength of ours when it comes to helping business, large or small, find solutions to their own compliance or employment and training needs.

Over the years we have built strong relationships with many of our local Neighbourhood Houses and their wonderful staff to deliver our nationally accredited and non-accredited courses to the local communities using the Neighbourhood Houses as a permanent training location and venue, while at the same time having an established training centre in Preston, Victoria.

In 2019, Intelligent Training Solutions Training Centre moved from Preston to Unit 7, 16a Keilor Park Drive, Keilor East, Victoria 3033 expanding both our range of courses and our capacity to deliver.

To view all the permanent training locations we use, please click on the ‘Our Training Location’ menu tab located in the ‘GENERAL INFORMATION’ menu tab at the top of this screen.

To view all the locations where we conduct this particular course, simply scroll up to the section titled ‘HOW TO ENROL INTO THIS COURSE’ or the section titled ‘VICTORIAN COURSE FEES’

COURSE ELIGIBILITY CRITERIA

This unit of competence does not have any required eligibility criteria as stated by the HLTAID011 Unit of Competence located on www.training.gov.au

COURSE ENTRY RECOMMENDATIONS

This is an open certificate. We encourage everybody to undertake this certificate in order to learn these life-saving skills. Participants should have basic Language, Literacy and Numeracy skills and have the physical ability to perform CPR and other First Aid situations.

*Participants must be 15 years or older*

ASSESSMENT METHODS

This course and the unit of competency that make up your Statement of Attainment must be assessed both theoretically and practically in accordance with the first aid criteria. The assessment will be based on the principles of competency-based training (CBT). A successful outcome for this certificate will be determined by a range of different methods including:

• Either (one or the other) an online or written submission of work
• Observation of simulated and practical activities
• Structured questioning or discussions.

PLEASE NOTE: It is a requirement of this course as stated by the HLTAID003 that the practical assessment (demonstration) of CPR must be performed on an adult and infant manikin while on the floor.

TOPICS COVERED IN THIS COURSE

Even though first aid is a serious topic, we pride ourselves on our fun, practical and engaging format that simulates real worlds scenarios. Our courses contain a lot of valuable video content to ensure participants remain engaged rather than listening to war stories of trainers past experiences. Unlike many other first aid providers, all our trainers are highly qualified with our senior trainers and our program coordinator being qualified as division 1 nurses or emergency service workers and paramedics. Our standards are high to ensure that the information you receive during this course is current and practical and not just taught by a ‘first aider’. We believe in providing you with highly qualified trainers that have real industry experience that is current.

There are many topics within this first aid course. For a full list of the information taught and assessed we recommend viewing the HLTAID011 Provide First Aid criteria upon which our course is based.

VIEW: HLTAID011 Unit of Competency

As a brief overview, the following list of topics is taught and assessed throughout this course. Please note, this list below is not extensive and as previously mentioned we recommend reviewing the first aid criteria using the link above should you require specific information for your compliance or workplace requirements.

CONTINUING PROFESSIONAL DEVELOPMENT (CPD) – FOR MEDICAL PROFESSIONALS

The Royal Australian College of General Practitioners (RACGP) standards recommend undertaking a refresher in CPR competence every 3 years, however, the Australian Resuscitation Council (ARC) guidelines recommend that updates should be completed annually (www.resus.org.au).

In support of the RACGP standards and the latest evidence, it is a requirement of the QI&CPD program that GPs maintain basic life support skills through the completion of a CPR course that meets the ARC guidelines.

The CPR component of this course has been approved by the RACGP and QI&CPD Program. GPs simply submit a copy of their CPR Statement of Attainment issued by ITS Pty Ltd to the relevant State QI&CPD unit for CPD point allocation.

All nurses and midwives must meet continuing professional development (CPD) standards. Nurses on the nurses’ register will need to participate in at least 20 hours of continuing nursing professional development per year. Registered nurses and midwives who hold scheduled medicines endorsements or endorsements as nurse or midwife practitioners under the National Law must complete at least 10 hours per year in education. One hour of active learning will equal one hour of CPD. The CPD must be relevant to the nurse or midwife’s context of practice.

COURSE, EMPLOYMENT AND SOCIAL PATHWAYS

Participants wishing to continue with study after achieving the HLTAID011 Provide First Aid certificate can do so by undertaking the HLTAID014 Provide Advanced First Aid Certificate. This course is also suitable for those individuals entering employment or a community position whereby an individual may be required to provide a first aid response.

RECOGNITION OF PRIOR LEARNING (RPL)

Recognition of prior learning for this certificate will be offered by way of assessment only. Applicants will need to undertake both the theory and practical assessment tasks in order to be deemed competent in this course. Standard fees will apply. Further information is available by contacting our office.

ADDITIONAL ENROLMENT TERMS AND CONDITIONS

The training offered by Intelligent Training Solutions provides the skills and knowledge to properly administer first aid but does not constitute a medical qualification. Intelligent Training Solutions accepts no responsibility for the subsequent actions of participants.

First Aid training involves moderate physical activity including kneeling and bending. Intelligent Training Solutions does not accept any responsibility for any harm suffered by you as a result of your participation in the course. If you have any special needs (including those in relation to Language, Literacy or Numeracy) a relevant disability or condition, or any other concerns you should raise these prior to enrolment.

STUDENT RIGHTS

• You have the right to complain about the performance of our administration services, trainers or assessors
• You have the right to appeal the assessment decision made by our trainers. Please refer to our appeals policy located in the student administration section of this website.
• You can view our complaints and appeals policies by visiting the student administration section of this website.

RESOURCES AND TEXTBOOKS

Intelligent Training Solutions will provide you with all the required resources and textbooks on the day of your course. Upon receiving your welcome email, after you enrol into this course, you will be provided with a link whereby you can download a free copy of the HLTAID011 Learner Guide and Personal Study Component. You are also welcome to purchase a hard copy of the student learner guide with an assessment for $26.95. For more information on purchasing a hard copy of our resources, please scroll up to the section titled ‘VICTORIAN COURSE FEES’

REQUIRED EQUIPMENT

It is recommended that you provide the following:

1. Working pens and highlighters for use on the course.
2. A4 lined workbooks for taking notes (minimum 150 pages)
3. An active and working email account
4. Photo ID to confirm your identity

UPON SUCCESSFUL COMPLETION OF THIS COURSE

Once you have successfully completed this course you will be issued with a Statement of Attainment within 30 days of your final successful assessment.

PLEASE NOTE: As a general practice, Intelligent Training Solutions works towards issuing Certificates within 2 to 7 days from the successful completion of your course, HOWEVER please note, failing to provide our office with your correct USI details, failing to complete your personal study component or failure to pay your invoice on time will delay your Certificate.

If you require your certificate urgently for any reason please inform your trainer on the day of your training session so that they can attempt to make the required arrangements for you.

MEDIA, NEWS AND VIDEOS

This page was last updated January 2021

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THIS COURSE IS
AVAILABLE FOR DELIVERY ONSITE

Onsite training is a convenient and flexible training solution for your workplace or community group.

Intelligent Training Solutions brings the training to you wherever and whenever you need it with onsite delivery available 6 days a week for 50 weeks of the year!

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